With our powerful webcare tool, you as an agency or brand are able to respond quickly to positive or negative posts and influencers are recognized.
Start the conversation
Communication between brand and consumer is one of the most important parts of building a strong brand reputation. Receive both positive and negative signals about your brand and/or campaign and start a conversation together with your team.
Organize your own inbox
Let each team member create personal Feeds in order to work effectively and focus on his or her own role. Assign conversations based on sentiments. Manage standard answer templates that enable you to answer frequently asked questions quickly and correctly.
Enable alerts to be able to take action quickly when certain lines are crossed and thus prevent reputation damage. Receive an e-mail if an x number of negative posts come in within a specified time period.