Proactive monitoring of news sources, blogs and your social channels to keep track of your brand reputation. Respond to buy signals and measure sentiment.
Monitor your brand and campaigns
Monitor your brand and campaigns by analyzing hashtags, keywords, users and mentions on social media, news sources, blogs and forums. Get in-depth insights about reach, volume, sentiments, topics and influencers.
Identify communication flows
Use social data to better steer marketing campaigns, refine content strategies, gain a competitive advantage and improve the overall customer experience. Recognize trends and influencers and respond to current events.
Enable alerts to be able to take action quickly when certain lines are crossed and thus prevent reputation damage. Receive an e-mail if an x number of negative posts come in within a specified time period.